If you’ve never hired a professional carpet cleaning service before, it may feel like you’re taking a shot in the dark when hiring one for the first time. Instead, equip yourself with the right knowledge and questions to ask your carpet cleaners with our Ultimate Guide to Choosing the Right Carpet Cleaning Company.
Are the technicians trained and certified?
Yes, there really is a certification program for carpet cleaning professionals! In order to ensure the work your carpet cleaning company knows their stuff, check to see if the technicians are certified and have completed hands-on training. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit organization for the inspection, cleaning and restoration industries. Carpet cleaning technicians who are IICRC certified learn about different stains and their treatment methods and have been trained in the proper use of the chemicals and equipment they use.
Is the company bonded and insured?
Checking to see if your carpet cleaning company is bonded and insured is another step to verify that the company is a credible and established business that you can trust. A reliable cleaning service will also run background checks on their employees. Checking on these details will give you peace of mind when allowing someone from that company into your home.
Do they have experience and good reviews?
Quality work is a result of good education and experience. Looking into how long a company has been in business is a good practice to ensure you’re getting the best service. Reviews are another way to discover the level of work they do. Check out the company’s Facebook, Google page or Angie’s List profile to find reviews. While these online tools are very helpful, don’t forget about checking them out the old fashion way – ask your friends and neighbors! Chances are people in your community can give you first hand advice on the company you’re looking into.
Are the prices too good to be true?
Price is just one factor in choosing a the right carpet cleaning company. Usually, you get what you pay for. If a price seems too good to be true, chances are it is. Don’t get hung up on choosing a cleaning service just based on the price. Think of carpet cleaning as an investment. Sometimes, “cheaper” can be more expensive in the long run. Hiring true professionals can mean the difference between a clean carpet and having to spend thousands to replace your carpets. You don’t have to do it very often, so make sure you’re getting quality work that will last.
If you’re in the market for a carpet cleaning service now, give us a call! Or visit our website and make sure we check out first! If you have any more questions about our services or qualifications, we’d be happy to answer them for you.